Master navigation guide for the entire Centiqus document library. Maps every document to its lifecycle stage. Start here to find the right document fast.

Master regulatory document governing all Centiqus UAS operations. Organisation, personnel roles, flight planning, weather, occurrence reporting, contingency & emergency procedures, UAS specifications, and maintenance.

Defines training requirements and assessment methods for all 12 modules: regulations, airspace, airmanship, UAS systems, inspection, normal/contingency/emergency procedures, ERP, occurrence reporting, agricultural spray, battery handling, and maintenance.

Step-by-step startup and shutdown checklist. Covers pre-power-on checks, system initialisation, arming/disarming, wind limit confirmation (<10 m/s), and post-flight shutdown. Read-and-do by the RPIC before and after every flight.

Detailed inspection procedure for the ABZ platform fleet. Crew fitness, document availability, geo-zone and weather verification, UAS physical inspection, battery state, payload configuration. Requires calibrated anemometer and 0.0% BAC confirmation.

Occupational health and safety risk assessment. Workplace hazards (physical, chemical, ergonomic, environmental), likelihood/severity, control measures. Field ops, warehouse, vehicles, and chemical handling for agri spray.

The company's quality management framework. 5-point quality policy, 13 KPIs, internal audit programme, NCR workflow, document and records control, supplier quality, complaint handling, quarterly management review.

Standardised form for reporting safety occurrences per EU 376/2014. Event details, persons involved, UAS and flight information, description, immediate actions, contributing factors, follow-up.

Crew-carried emergency playbook. 5 severity levels, 5 universal immediate actions, 9 scenario cards (C2 loss, fly-away, battery fire, crash, injury, near-miss, airspace infringement, chemical spray, high-pressure water). Contact ladder + pocket quick-card.

Register of persons authorised to perform maintenance on Centiqus UAS. Name, model(s), authorisation type, validity. Signed off by the Accountable Manager.

Register of persons authorised to conduct pre-flight and post-flight inspections. Only listed persons may sign off inspections in the Technical Logbook.

Individual training record, one per person. Qualifications, licences, completion records for all 12 modules, instructor sign-off, expiry dates, and flight currency by platform. Retained for minimum 3 years.

Official list of all pilots authorised to act as RPIC or Co-Pilot. Valid A2 or STS certificate, current ERP currency (12 months), current flight currency (90 days). Must be available on-site during every operation.

Attendance register for Emergency Response Plan training. Participant name, date, type (table-top / practical / combined), scenarios covered, assessor sign-off.

Per-aircraft log of every pre-flight and post-flight inspection, every anomaly, and every maintenance action. Populated in real time, retained for life of aircraft plus 2 years.

Pre-operational flight tests required to prove each aircraft's behaviour matches the SORA / OM. Completed once per aircraft, retained for life.

Per-mission formal plan signed by the RPIC before wheels turn. Objective, aircraft, crew, timings, weather limits, launch/recovery zones, contingencies.

Agricultural spraying data per mission: product, batch, concentration, area, weather, start/end times. Delivered to client within 2 working days.

LiPo battery charge / discharge / storage cycles. Safety and warranty critical. One entry per battery per cycle.

Physical or desktop recce of the client site — hazards, access, airspace, utilities, safety cordon plan, emergency contacts. Feeds the SORA / risk assessment.

Briefing attendance record signed by every person present before work starts. Covers site hazards, roles, stop-authority, and emergency procedures.

Every aircraft, battery, controller, pressure pump, generator, tank — with serial numbers, purchase date, next-service date. The source of truth for what exists.

All insurance policies, the DCA Authorisation, manufacturer warranties. Tracks expiry dates and renewal windows.

Excel-based checklist. Incoming goods inspection, stock organisation, battery storage, equipment return condition, cleaning tasks, outbound equipment preparation.

The main commercial contract signed with each client. 17 clauses plus Annexes A (Statement of Work), B (SLA reference) and C (Fees). Covers scope, fees and payment, changes and cancellations, IP and data, GDPR, insurance, confidentiality, liability cap, term and termination, force majeure, and Cyprus-law dispute resolution.

How Centiqus manages warranty on every ABZ Innovation drone sold in Cyprus. 16 sections covering the two-tier warranty chain (ABZ → Centiqus → Client), warranty periods (12/24-month), what is and isn't covered, exclusions (including the 300-hour service rule), the six-stage claim procedure, timelines, costs, and the four mandatory clauses every client contract must include.

Client-facing SLA attached to every signed service agreement. Service commitments, response and resolution targets, deliverables per service line, client responsibilities, cancellation terms, complaint escalation, and quarterly KPI reporting with service credits.

Internal operational standard paired with CTQ-SLA-001. Pairs every client-facing target with a tighter internal target. Per-service operational discipline, record discipline, crew fitness, duty and rest limits, escalation triggers, monthly ops meeting, and formal deviation process.

Annual Maintenance Contract proposal deck covering Basic and Premium tiers across L10, L30 and C10. Includes two visits per year, pricing by platform, preferential labour and parts rates, and the comparison table for client-facing presentations.

Proposal to PwC Cyprus for drone-based facade cleaning and rooftop PV maintenance at their Nicosia headquarters. Scope, pricing, indicative schedule, and SLA terms.

Proposal to 360 Nicosia Tower (Cyfield / Tasos Pingas) for exterior facade cleaning. Annual contract at €35,000 for two visits, or per-visit at €18,500. Covers the full tower facade.

Proposal to The Landmark Nicosia (Kyriacos Danos) for ongoing facade cleaning services. Scope and pricing for the Nicosia landmark property.

Proposal to Photos Photiades Breweries for annual facade cleaning plus rooftop PV zone service. Settled at €9,900/year: €8,900 core facade contract + €500/visit for rooftop PV. 15% loyalty discount on additional services.

Comprehensive 44-slide training deck for ABZ Innovation drone operations. Covers platform familiarisation, operating procedures, flight planning, emergency handling and maintenance fundamentals. Used for the train-the-trainer onboarding.

Side-by-side comparison deck for the three ABZ platforms in the Centiqus fleet. Payloads, use cases, performance envelopes, and platform-selection guide for matching drones to client requirements.

Dedicated training guide for the C10 platform. Covers facade and PV cleaning missions, pre-flight checks specific to the C10, payload handling, water system operation, and mission-specific safety procedures.

Technical reference for C10 spray-nozzle configurations. Nozzle types, flow rates, application patterns, and when to swap between configurations for different facade materials and PV panel conditions.